Refund & Cancellation Policy

This draft must be reviewed and finalized against the actual company, checkout presentation, product type and applicable consumer rules before publication.

Subscriptions

Final terms should explain when cancellation takes effect, what happens to access at the end of a paid period and how billing-portal requests are handled.

Digital content

Digital-content refund rights can vary by jurisdiction and whether access/download begins with customer consent. Do not publish a generic policy without legal review.

Support first

Members should be able to submit billing and access questions through the Support Center, with an auditable response path.